For Travel Within Pakistan

Cancellation / Change of Booking & No Show Charges	Sector Categories	Economy (PKR)	Economy Plus (PKR)	Business Class (PKR)
Before 48 hours of Flight Departure	Category “A”	400	600	800
	Category “B”	400	600	800
	Category “C”	400	600	800
Within 48 Hrs. of flight departure or 01 Hrs. before flight departure	Category “A”	1800	2800	4200
	Category “B”	1500	2100	2700
	Category “C”	900	1600	2100
No-Show	Category “A”	3000	4800	7000
	Category “B”	2500	3500	4500
	Category “C”	1500	2500	3500

Details of Sector Categories

Category ‘A’/Primary
KHI – LHE – KHI	KHI - ISB - KHI	KHI - SKT - KHI
Category ‘B’/Secondary
ISB - MUX - ISB	KHI - UET- KHI	UET - PEW -UET		KHI - RYK - KHI
ISB - SKZ - ISB	KHI - LYP - KHI	ISB - DEA - ISB		LHE - RYK - LHE
ISB - UET - ISB	UET - MUX - UET	ISB - BHV - ISB		UET - TUK - UET
KHI - MUX - KHI	LHE - UET - LHE	ISB - WNS - ISB		BHV - KHI - BHV
KHI - PEW - KHI	LHE - SKZ - LHE	ISB - HDD - ISB		KHI - SUL - KHI
KHI - SKZ- KHI	ISB - RYK - ISB	KHI - DEA - KHI
	LHE - HDD - LHE	BHV- ISB - BHV
Category ‘C’/Feeder
LHE - ISB - LHE	PEW - PZH - PEW		PJG - PSI - PJG	LHE - PEW - LHE
LHE - MUX - LHE	PEW - SDT - PEW		SKZ - SUL- SKZ	UET - GWD - UET
ISB - MFG - ISB	UET - PZH - UET		JAG - MJD - JAG	TUK - DBA - TUK
ISB - RAZ - ISB	UET - JAG - UET		LYP - MUX - LYP	TUK - PJG - TUK
ISB - SDT - ISB	UET - DEA - UET		ISB - PEW - ISB	HDD - WNS - HDD
KHI - JAG - KHI	GWD - PSI - GWD		KHI - DBA - KHI	DSK - ISB - DSK
KHI - PJG- KHI	GWD - TUK - GWD		DSK - PEW - DSK	KHI - TUK - KHI
KHI - GWD - KHI	GWD - DBA - GWD		PJG- UET - PJG	LHE - DEA - LHE
BHV- LHE - BHV	PJG - GWD - PJG		DEA-MUX-DEA	KHI-PZH-KHI
ISB-PZH-ISB	DSK-UET-DSK		KHI-DSK-KHI	SKT-ISB-SKT
MUX-PZH-MUX	KHI- MJD - KHI

Fare Conditions applicable on travel within Pakistan on PIA’s domestic sectors.

The charges mentioned apply to each passenger on the itinerary (adult, child and/or infant occupying a seat).

These conditions are applicable on regular fares. Special/promotional fares are for limited time periods and may have different fare conditions. Please note that if more than one fare condition is used to arrive at a fare, the most restrictive condition applies for the itinerary.

Change of Booking/ Refund Charges

1. These Charges will be in addition to any applicable difference of fare that may be due to change of booking class or any other reason.
2. In case reservation change involves more than one sector at a time, Change Of Booking charges will be applicable on first unutilized segment. E.g. If a passenger is holding confirmed ticket on Karachi-Islamabad-Karachi sector and desires to change both Karachi-Islamabad and Islamabad-Karachi sectors, COB will apply only on first segment i.e. Karachi-Islamabad only.
3. In case of partially utilized tickets, refund charges would apply after deducting fare of utilized sectors.
4. A separate Change of booking would be charged if a reservation change is made more than once.
5. Above Conditions /Penalties apply both on tickets issued by PIA offices, agents and web-ticketing.
6. In case of applicability of more than one penalty, only one penalty/charge whichever is higher will be payable. In case a passenger is no-show and requires a refund/change of booking then only one penalty/charge whichever is higher will be applicable.
7. Charges will be waived off in case Change of Booking results in up-gradation to a higher Cabin, i.e. Economy to Business or Economy Plus to Business. Only Difference of Fare (DOF) will be collected from the passenger. However, No-show charges will be collected if applicable.  

Exemptions:

Following categories will be exempted from levy of aforementioned charges:

• Refund and Change of bookings charges will not apply on “Subject to Weather” flights. However, PKR 500 will be applicable as No Show Charge.

1. No-show/refund charges shall not be imposed if the passenger was unable to travel on the booked flight for any one of the following reasons:
   1. Flight cancellation.
   2. PIA’s inability to provide previously confirmed space.
   3. Misconnection due late arrival of PIA flight.
   4. Flight delay of more than one hour.
   5. Omission of a scheduled stop.

 

Fare Conditions

Passenger Type	Discounts (% of adult fare)	Per Stopover Charges	Travel/Sales Restrictions
Adult (over 12 yrs)	-	Not Permitted	-
Accompanied Child (2-11 yrs)	25% *	Not Permitted	-
Infant with a seat (under 2 yrs)	25% *	NA	-
Infant without a seat (under 2 yrs)	90% *	NA	-

* Children Discounts:

Children/infants must be accompanied on all flights by an adult passenger.

 

Travel Outside Pakistan.

Fare Conditions applicable on travel originating from Pakistan to PIA’s International sectors.

The charges mentioned apply to each passenger on the itinerary ( adult, child and/or infant occupying a seat).

These conditions are applicable on regular fares. Special/promotional fares are for limited time periods and may have different fare conditions. Please note that if more than one fare condition is used to arrive at a fare, the most restrictive condition applies for the itinerary.

Booking Changes

BEFORE DEPARTURE    (Travel FROM PAK)	7 days or more before departure	ONE change is free of charge on entire journey Subsequent change PKR 2000
	Within 7 days till 4 hrs before departure	PKR 2000 (or equivalent in local currency) will be charged for all changes in booking
AFTER DEPARTURE    (Travel TO PAK)	7 days or more before departure	ONE change is free of charge on entire journey For subsequent changes PKR 2000 (or equivalent in local currency) will be charged
	Within 7 days till 4 hrs before departure	PKR 2000 (or equivalent in local currency) will be charged for all changes in booking

 

No-Show

 

	Originating Segment (For travel from Pakistan)	Return Segment ( For travel to Pakistan)
Applicable within 04 hour of flight departure or after flight departure	Charge PKR 3000	Charge PKR 3000 (equivalent in local currency)

Ticket Refunds*

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Fully Un-used ticket	PKR 2000
Half/Partially Used Ticket (i.e one or more segments have been travelled)	One way fare of travelled segments will be deducted

*Refund will not be given on remaining flight coupons if ticket is utilized out of sequence.

 

Conditions:

1. These Charges will be in addition to any applicable difference of fare that may be due to change of seasonality, booking class or any other reason.
2. In case reservation change involves more than one sector at a time, Change of Booking charges will be applicable on first unutilized segment. E.g. If a passenger is holding a confirmed ticket on Karachi-London-Karachi sector and desires to change both Karachi-London and London -Karachi at a time, Penalty charges will apply only on first segment i.e. Karachi-London only.
3. Charges will be waived off in case Change of Booking results in up-gradation to a higher Cabin, i.e. Economy to Business. Only Difference of Fare (DOF) will be collected from the passenger. However, No-show charges will be collected if applicable.
4. In case of applicability of more than one penalty, only one penalty/charge whichever is higher will be payable. In case a passenger is no-show and requires a refund/change of booking then only one penalty/charge whichever is higher will be applicable.

Fare Conditions

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Passenger Type	Discounts (% of adult fare)	Per Stopover Charges**	Travel/Sales Restrictions
Adult (over 12 yrs)	-	PKR 1500 (Within Pak)	-
		PKR 4000 (Outside Pak)
Accompanied Child (2-11 yrs)	25% *	PKR 1500 (Within Pak)	-
		PKR 4000 (Outside Pak)
Infant with a seat (under 2 yrs)	25% *	NA	-
Infant without a seat (under 2 yrs)	90% *	NA	-

* Children Discounts:

Children/infants must be accompanied on all flights by an adult passenger.

**Stopovers

Unlimited stopovers are permitted.