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Conditions and Penalties

Home » Conditions and Penalties » Hong Kong / Kuala Lumpur

Hong Kong/ Kuala Lumpur

Fare Conditions applicable for travel originating from Hong Kong/ Kuala Lumpur on PIA’s International sectors

The charges mentioned apply to each passenger on the itinerary ( adult, child and/or infant occupying a seat).

These conditions are applicable on regular fares. Special/promotional fares are for limited time periods and may have different fare conditions. Please note that if more than one fare condition is used to arrive at a fare, the most restrictive condition applies for the itinerary.

Booking Changes (Hong Kong)
Before Departure (FROM Hong Kong/ Kuala Lumpur) After Departure (TO Hong Kong/ Kuala Lumpur)
Lean Season One Change of Booking is free of charge on entire journey, prior 72 hours of departure. USD 10 is applicable for changes made within 72 hrs OR second/subsequent change. One Change of Booking is free of charge on entire journey, prior 72 hours of departure. USD 10 is applicable for changes made within 72 hrs OR second/subsequent change.
Peak Season One Change of Booking is free of charge on entire journey, prior 72 hours of departure. USD 20 is applicable for changes made within 72 hrs OR second/subsequent change. One Change of Booking is free of charge on entire journey, prior 72 hours of departure USD 20 is applicable for changes made within 72 hrs OR second/subsequent change.
Booking Changes (Kuala Lumpur)
BEFORE DEPARTURE (Travel FROM Kuala Lumpur) 7 days or more before departure One change is free of charge on entire journey For subsequent changes USD 20 (or equivalent in local currency) will be charged
Within 7 days till 4 hrs before departure USD 20 (or equivalent in local currency) will be charged for each change in booking
AFTER DEPARTURE (Travel TO Kuala Lumpur) 7 days or more before departure One change is free of charge on entire journey For subsequent changes USD 20 (or equivalent in local currency) will be charged
Within 7 days till 4 hrs before departure USD 20 (or equivalent in local currency) will be charged for each change in booking

 

No-Show:

USD 20 will be charged in case of no-show (Any change made within 4 hours of flight departure will also be considered as a No-Show)

Ticket Refunds
Fully Un-used ticket USD 50/- will be charged as refund charges
Half/Partially Used Ticket (i.e one or more segments have been travelled) One way fare of the travelled segment/segments
Refund is not applicable on remaining flight(s) if ticket is utilized out of sequence
  1. In case of applicability of more than one penalty, only one penalty/charge which ever is higher will be payable.
  2. The Charges are in addition to any applicable difference of fare that may be due to change of seasonality, booking class or any other reason.
  3. In case reservation change involves more than one sector at a time, change of booking charge will be applicable on the first unutilized segment. . E.g. If a Passenger is holding confirmed ticket on KUL--ISB--KUL and desires to change both KUL--ISB and ISB--KUL reservation at a time, penalty charges will apply only on first segment i.e. KUL--ISB only. Same will apply on HKG—ISB—HKG.
Fare Conditions
Passenger Type Discounts (% of adult fare) Per Stopover Charges** Travel/Sales Restrictions
Adult (over 12 yrs) - USD 50 -
Accompanied Child (2-11 yrs) 25% * USD 50 -
Infant with a seat (under 2 yrs) 25% * NA -
Infant without a seat (under 2 yrs) 90% * NA -
* Children Discounts:
Children/infants must be accompanied on all flights by an adult passenger.
**Stopovers
Unlimited stopovers are permitted for onward travel within Pakistan in either direction.