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Conditions and Penalties

Home » Conditions and Penalties

For Travel Within Pakistan

Cabin COB/Refund Before Departure of Booked Flight COB/Refund After Departure of Booked Flight Noshow/Refund
Economy PKR 1500 PKR 1500 PKR 1500
Business PKR 3500 PKR 3500 PKR 3500

  

Baggage Allowance

Class of Travel FBA Number of Pieces Additional Pieces 1-32 Kg Charges
Economy 20KG 1 PKR 3000
Business 30KG 1 PKR 3000

 

Fare Conditions applicable on travel within Pakistan on PIA’s domestic sectors.

The charges mentioned apply to each passenger on the itinerary (adult, child and/or infant occupying a seat).

These conditions are applicable on regular fares. Special/promotional fares are for limited time periods and may have different fare conditions. Please note that if more than one fare condition is used to arrive at a fare, the most restrictive condition applies for the itinerary.

Change of Booking/ Refund Charges

  1. These Charges will be in addition to any applicable difference of fare that may be due to change of booking class or any other reason.
  2. For any number of changes within ticketed (confirmed) itinerary, highest Refund/Cancellation/Change penalty will apply once.
  3. In case of partially utilized tickets, refund charges would apply after deducting fare of utilized sectors.
  4. A separate Change of booking would be charged if a reservation change is made more than once.
  5. Above Conditions /Penalties apply both on tickets issued by PIA offices, agents and web-ticketing.
  6. In case of applicability of more than one penalty, only one penalty/charge whichever is higher will be payable. In case a passenger is no-show and requires a refund/change of booking then only one penalty/charge whichever is higher will be applicable.
  7. Charges will be waived off in case Change of Booking results in up-gradation to a higher Cabin, i.e. Economy to Economy Plus/Business or Economy Plus to Business. Only Difference of Fare (DOF) will be collected from the passenger. However, No-show charges will be collected if applicable.

Exemptions:

Following categories will be exempted from levy of aforementioned charges:

  1. No-show/refund charges shall not be imposed if the passenger was unable to travel on the booked flight for any one of the following reasons:
    1. Flight cancellation.
    2. PIA’s inability to provide previously confirmed space.
    3. Misconnection due late arrival of PIA flight.
    4. Flight delay of more than 03 hours.
    5. Omission of a scheduled stop.

 

Fare Conditions

Passenger Type

Discounts

(% of adult fare)

Per Stopover Charges

Travel/Sales Restrictions

Adult (over 12 yrs)

-

Not Permitted

-

Accompanied Child (2-11 yrs)

25% *

Not Permitted

-

Infant with a seat (under 2 yrs)

25% *

NA

-

Infant without a seat (under 2 yrs)

90% *

NA

-

 

* Children Discounts:

Children/infants must be accompanied on all flights by an adult passenger.

 

30 % DISCOUNT ON DOMESTIC FLIGHTS

PIA is pleased to offer 30% discount on domestic flights operating between 0000hrs to 0600hrs on KHI-ISB-KHI & KHI-LHE-KHI.

In addition, 30% discount will also be available for travelling on following flights /sectors:

DAYFLTROUTE/SECTOR
TUE333MUX-KHI
TUE342KHI-LYP
FRI335MUX-KHI
FRI332KHI-MUX
SUN332KHI-MUX
SUN340KHI-LYP
MON343LYP-KHI
THU397SKT-KHI

For detail please call PIA contact Centre on 111-786-786

PIA BRANDED FARES

PIA is pleased to introduce “Branded Fares” through its website with additional fare choices for its valued customers. New branded fares are sellable only through PIA website initially for the selected domestic sectors between Karachi – Islamabad – Karachi & Karachi – Lahore – Karachi. The new fare choice will be further expanded to cover entire domestic and international sectors shortly.

Following are the features associated to each category of fares offered through web.

Cabin Economy Business
Fare Choice Economy Budget Economy Semi Flex Economy Flex Business Non-Flex Business Flex
Refund NO NO YES (PKR 1500) NO YES (PKR 3500)
Date Change BEF Dep NO YES (PKR 2000) YES (PKR 1500) NO YES (PKR 3500)
Date Change AFT Dep NO (PKR 2500) (PKR 1500) (PKR 4000)(PKR 4000)
Carry-on Baggage 7 KG 7 KG 7 KG 7 KG 7 KG
Checked Baggage 20 KG 20 KG 20 KG 30 KG 30 KG

Conditions Apply*

  • No other discount is applicable on new branded fares.
  • Only Base Fare will be refunded where permissable. All taxes and refund charges will be deducted.
  • The fares are not applicable on temporary held bookings issued from web.

 

Senior Citizen Discount

For domestic travel 10% discount is given in in Economy, Economy Plus and Business cabins (Restriction apply for the available classes).

This discount will be available through PIA offices and Agents.

Proof of age (60 Years and above) will be required

Student Discount

10% Individual Student discount will be applicable in Economy Cabin for all Domestic Sectors on available RBD of Economy Class.

This discount will be available through PIA offices and Agents.