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Conditions and Penalties

Home » Conditions and Penalties

For Travel Within Pakistan

COB / Refund /No-Show Charges Sector Categories Economy
(PKR)
Economy Plus (PKR) Business Class (PKR)
Before 48 hours of Flight Departure Category “A” 400 600  800
Category “B” 400 600 800
Category “C” 400 600 800
         
Within 48 Hrs of flight departure or 01 Hrs before flight departure Category “A” 1800 2800 4200
Category “B” 1500 2100  2700
Category “C” 900 1600 2100
         
No-Show Category “A” 3000 4800 7000
Category “B” 2500 3500 4500
Category “C” 1500 2500 3500

Details of Sector Categories

 

Category ‘A’/Primary
RM  
KHI-LHE-KHI KHI-ISB-KHI KHI-PEW-KHI
     
Category ‘B’/Secondary
RM  
ISB-MUX-ISB KHI-SKZ-KHI ISB-BHV-ISB
ISB-SKZ-ISB KHI-UET-KHI ISB-RYK-ISB
ISB-UET-ISB KHI-LYP-KHI KHI-RYK-KHI
LHE-ISB-LHE LHE-UET-LHE KHI-DEA-KHI
LHE-MUX-LHE LHE-SKZ-LHE UET-PEW-UET
KHI-MUX-KHI UET-MUX-UET KHI-BHV-KHI
KHI-SKT-KHI LHE-RYK-LHE  


Category ‘C’/Feeder
RM
ISB-WNS-ISB LHE-PEW-LHE ISB-PZH-ISB LYP-MUX-LYP
ISB-HDD-ISB LHE-DEA-LHE ISB-PEW-ISB MUX-PZH-MUX
LHE-WNS-LHE BHV-LHE-BHV ISB-DSK-ISB DEA-MUX-DEA
KHI-WNS-KHI KHI-DSK-KHI UET-PZH-UET MUX-BHV-MUX
SKT-ISB-SKT KHI-DBA-KHI UET-DEA-UET TUK-DBA-TUK
LHE-HDD-LHE KHI-PJG-KHI UET-GWD-UET TUK-PJG-TUK
PEW-PZH-PEW KHI-GWD-KHI DSK-UET-DSK HDD-WNS-HDD
DSK-PEW-DSK KHI-MJD-KHI PJG-UET-PJG SKZ-HDD-SKZ
UET-TUK-UET KHI-PZH-KHI GWD-TUK-GWD MJD-SKZ-MJD
KHI-TUK-KHI ISB-DEA-ISB GWD-DBA-GWD MJD-WNS-MJD
  ISB-SDT-ISB PJG-GWD-PJG PZH-DSK-PZH
       

 

Fare Conditions applicable on travel within Pakistan on PIA’s domestic sectors.

The charges mentioned apply to each passenger on the itinerary (adult, child and/or infant occupying a seat).

These conditions are applicable on regular fares. Special/promotional fares are for limited time periods and may have different fare conditions. Please note that if more than one fare condition is used to arrive at a fare, the most restrictive condition applies for the itinerary.

Change of Booking/ Refund Charges

  1. These Charges will be in addition to any applicable difference of fare that may be due to change of booking class or any other reason.
  2. For any number of changes within ticketed (confirmed) itinerary, highest Refund/Cancellation/Change penalty will apply once.
  3. In case of partially utilized tickets, refund charges would apply after deducting fare of utilized sectors.
  4. A separate Change of booking would be charged if a reservation change is made more than once.
  5. Above Conditions /Penalties apply both on tickets issued by PIA offices, agents and web-ticketing.
  6. In case of applicability of more than one penalty, only one penalty/charge whichever is higher will be payable. In case a passenger is no-show and requires a refund/change of booking then only one penalty/charge whichever is higher will be applicable.
  7. Charges will be waived off in case Change of Booking results in up-gradation to a higher Cabin, i.e. Economy to Economy Plus/Business or Economy Plus to Business. Only Difference of Fare (DOF) will be collected from the passenger. However, No-show charges will be collected if applicable.

Exemptions:

Following categories will be exempted from levy of aforementioned charges:

  1. Refund and Change of bookings charges will not apply on “Subject to Weather” flights. However following charges will apply to PAX who want to change their booking after confirmation/revalidation:
    1. COB Charge of PKR 250.
    2. No Show Charge of PKR 1000 (if applicable).
  2. No-show/refund charges shall not be imposed if the passenger was unable to travel on the booked flight for any one of the following reasons:
    1. Flight cancellation.
    2. PIA’s inability to provide previously confirmed space.
    3. Misconnection due late arrival of PIA flight.
    4. Flight delay of more than 03 hours.
    5. Omission of a scheduled stop.

 

Fare Conditions

Passenger Type

Discounts

(% of adult fare)

Per Stopover Charges

Travel/Sales Restrictions

Adult (over 12 yrs)

-

Not Permitted

-

Accompanied Child (2-11 yrs)

25% *

Not Permitted

-

Infant with a seat (under 2 yrs)

25% *

NA

-

Infant without a seat (under 2 yrs)

90% *

NA

-

 

* Children Discounts:

Children/infants must be accompanied on all flights by an adult passenger.

 

Senior Citizen Discount

For domestic travel 10% discount is given in in Economy, Economy Plus and Business cabins (Restriction apply for the available classes).

This discount will be available through PIA offices and Agents.

Proof of age (60 Years and above) will be required