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Conditions and Penalties

Home » Conditions and Penalties » Toronto

Toronto

Fare Conditions applicable for travel originating from Toronto on PIA’s International sectors.

The charges mentioned apply to each passenger on the itinerary (adult, child and/or infant occupying a seat).

These conditions are applicable on regular fares. Special/promotional fares are for limited time periods and may have different fare conditions. Please note that if more than one fare condition is used to arrive at a fare, the most restrictive condition applies for the entire itinerary.

Booking Changes

BEFORE DEPARTURE

 

(Travel FROM Toronto)

7 days or more before departure

FIRST change is free of charge on entire journey For subsequent changes CAD 75/- will be charged

Within 7 days till 4 hrs before departure

CAD 75/- will be charged for all changes in booking

AFTER DEPARTURE

 

(Travel TO Toronto)

7 days or more before departure

FIRST change is free of charge on entire journey (if not availed earlier).
For subsequent changes CAD 75/- (or equivalent in local currency) will be charged.

Within 7 days till 4 hrs before departure

CAD 75/- (or equivalent in local currency) will be charged for all changes in booking

 

Refund Charges: (Before and after departure)

Before Departure (ex-YYZ) After Departure (ex-PAK) Applicability

Fully Unutilized CAD 200/-

Partially utilized; Deduct one-way fare plus CAD 200/-

Throughout the year

Fare Conditions

Passenger Type

Discounts

(% of adult fare)

Per Stopover Charges

Travel/Sales Restrictions

Adult (over 12 yrs)

-

No Free Stopover allowed, each stopover charge as per following charges: (stop over occurs when the passenger does not depart to an intermediate point within 24 hours)
Economy: CAD 75/- per stopover


Business: CAD 150/- per stopover Or equivalent in local currency (converted at system conversion rate)

-

Accompanied Child (2-11 yrs)

25% *

No Free Stopover allowed, each stopover charge as per following charges: (stop over occurs when the passenger does not depart to an intermediate point within 24 hours)
Economy: CAD 75/- per stopover
Business:CAD 150/- per stopover Or equivalent in local currency (converted at system conversion rate)

-

Infant with a seat (under 2 yrs)

25% *

NA

-

Infant without a seat (under 2 yrs)

90% *

NA

-

 

* Children Discounts:

Tickets purchased through Web Site for Children/infants must be accompanied on all flights by an adult passenger.

CHILD discount does not apply on Stopover Charges.

 

Baggage Allowance:

For Infant/Child and Adult occupying the seat

Ex-Toronto

Business Economy

2 pieces allowed 28KGs / piece on PK sectors

2 pieces allowed 28KGs / piece on PK sectors

Economy/Business cabin 1 piece allowed 28KGs for INFANT not occupying the seat.

Conditions:

  1. Charge(s)/Penalty(ies) apply to adult, child and infant (occupying a seat).
  2. Charge(s)/Penalty(ies) shall be levied in addition to any applicable difference of fare that may be due to change of seasonality, class of travel or any other reason.
  3. Refund not applicable on remaining flight(s) if ticket is utilized out of sequence.
  4. Waived in Case of:
    1. Death of passenger.
    2. Death of immediate family members i.e. Spouse, daughter, son and parents.

      Please note the above charges are to be waived off subject to production of following:

      • Death/Burial certificate of passenger or any other relevant document to avoid audit objection.
      • Death/Burial certificate of immediate family members (spouse, daughter, son and parents) or any other relevant document to avoid audit objection with the provision of necessary documents indicating relation with the deceased person.
      • All International/Domestic Stations Heads are authorized to waive of COB/No show and refund charges on production of above documents.
  5. Penalties pertaining to COB, Refund, Cancellation and DOF may be waived due to flight schedule disruption, cancellation of flight, mis-connection, and change in flight pattern due to operational reasons. Proper documentation is required.
  6. In case reservation change involves more than one sector, change of booking charge will be applicable on the first unutilized coupon. For Example PAX holding confirmed reservation for YYZ-ISB-YYZ and desires to change both Outbound / Inbound reservation, COB charges apply only for once i.e. first unutilized coupon YYZ-ISB. In case both refund and Reservation/Ticketing changes apply, only one penalty whichever is higher will be applicable.
  7. In case a passenger is no-show and require a refund/change of booking then only one penalty/charge whichever is higher will be applicable.
  8. Change of Booking Charges on International Tickets will not be applicable in case of any Change in Reservation on Pure Domestic Sector within Pakistan.

If refund is initiated after changes in Reservation / Ticketing and payment of COB charges, then COB charges paid earlier will not be refundable.