Terminal Side Training

1

Basic Passenger Services

3 Weeks

2

Passenger Service - Refresher

3 Days

3

Dangerous Goods Regulations (DGR) - Basic (for Check-in Personnel)

1 Week

4

Mass & Balance

2 Weeks

5

Passenger Services Awareness

1 Week

6

Human Factors

2 Days

Ramp Side Training

1

Dangerous Goods Regulations (DGR) Basic for Load Planners 

1 Week

2

Dangerous Goods Regulations (DGR) - Refresher

3 Days

3

Loading/ Unloading

1 Week

4

Mass & Balance

2 Weeks

5

Ramp Safety & Human Factors - Basic

2 Days

6

Ramp Safety & Human Factors - Refresher

1 Day

7

Human Factors

2 Days

Baggage Side Training

1

Baggage Attendant Course

2 Days

2

Baggage Handling

2 Days

3

World Tracer Management - World Tracer Management (WTM)

1 Week

4

World Tracer Management - World Tracer Management (WTM) - Refresher

2 Days