Passenger Service

S.No	Courses	Duration
Basic Courses
1	Basic Passenger Services	03 Weeks
2	DGR Basic	01 Weeks
3	SABRE ACSI (airport check-in system international)	01 Weeks
4	Baggage Handling	02 Days
5	Trainee Officers Training	As per requirement
6	Loading / Unloading Narrow Body	03 Days
7	Special Handling	03 Days
8	Baggage Attendant	02 Days
Advance Courses
1	Loading/Unloading B-747	01 Weeks
2	Mass & Balance	02 Weeks
3	DGR for Load Planners & Loading Personnel	01 Weeks
4	DGR for Check-in Staff	02 Days
5	World Tracer Management	02 Weeks
6	Ramp Coordination	03 Days
7	Airside/Ramp Safety	02 Days
Refresher Courses
1	DGR Refresher	03 Days
2	ACSI Refresher	03 Days
3	Basic Passenger Service Refresher	03 Days
Equipment / Job Specific Courses
1	Loading /Unloading A300/310/B737	03 Days
General Courses / Seminars / Workshops
1	Customer Care	02 Days
2	Attitude Development	02 Days
3	Customer Service Workshop	02 Days
4	Time Management	01 Day
5	Formal & Informal Communication	01 Day

For further details please contact:

E-mail: ptc.pax@piac.aero

Phone: +92 21 9044752

Download the PTC Registration Form