Passenger Service
Home » PIA Training Centre » Courses Offered » Passenger Service
| S.No | Courses | Duration |
| Basic Courses | ||
| 1 | Basic Passenger Services | 03 Weeks |
| 2 | DGR Basic | 01 Weeks |
| 3 | SABRE ACSI (airport check-in system international) | 01 Weeks |
| 4 | Baggage Handling | 02 Days |
| 5 | Trainee Officers Training | As per requirement |
| 6 | Loading / Unloading Narrow Body | 03 Days |
| 7 | Special Handling | 03 Days |
| 8 | Baggage Attendant | 02 Days |
Advance Courses |
||
| 1 | Loading/Unloading B-747 | 01 Weeks |
| 2 | Mass & Balance | 02 Weeks |
| 3 | DGR for Load Planners & Loading Personnel | 01 Weeks |
| 4 | DGR for Check-in Staff | 02 Days |
| 5 | World Tracer Management | 02 Weeks |
| 6 | Ramp Coordination | 03 Days |
| 7 | Airside/Ramp Safety | 02 Days |
| Refresher Courses | ||
| 1 | DGR Refresher | 03 Days |
| 2 | ACSI Refresher | 03 Days |
| 3 | Basic Passenger Service Refresher | 03 Days |
| Equipment / Job Specific Courses | ||
| 1 | Loading /Unloading A300/310/B737 | 03 Days |
| General Courses / Seminars / Workshops | ||
| 1 | Customer Care | 02 Days |
| 2 | Attitude Development | 02 Days |
| 3 | Customer Service Workshop | 02 Days |
| 4 | Time Management | 01 Day |
| 5 | Formal & Informal Communication | 01 Day |
For further details please contact:
Chief Instructor Passenger Service
E-mail: ptc.pax@piac.aeroPhone: +92 21 9044752
How to Register
Download the PTC Registration FormPakistan: 111-786-786 | Overseas: Toll Free Numbers

