SMS Service Guide

PIA Mobile, a convenient way to inquire about flight schedules, check seat availability, make a reservation, or check your Awards Plus miles. All you have to do is send an SMS to 7422 or PIAC, and take care of your travel plans anytime, anywhere.

Service is available for Mobilink, Ufone, Telenor and Warid users.

PIA Mobile current offers the following SMS services

• Reservation
• Seat Availability
• Flight Schedule
• Awards Plus information
• PNR Details
• Scheduled Flight Time

To use anyone of the above services simply SMS to 7422 or PIAC by using the following message formats:

Reservation

SMS to 7422 or PIAC

Message format examples

One way trip:	Book Karachi Lahore 5Jan 1100 eco Mr Ali Khan
Return Trip:	Book Karachi Lahore 5Jan 1100 eco Return 8Jan 2200 Mr Ali Khan, Mrs Saima Khan
Please type complete first and last name along with title Please insert spaces between words as shown above Additional passengers can be added by inserting a comma between names You may type ‘B’ instead of ‘Book Frequent flyer number can be sent instead of typing name Flight number can be sent instead of typing departure and Arrival cities

Seat Availability

SMS to 7422 or PIAC

Seat [Departure city] [Arrival City] eg ‘Seat Karachi Lahore’
or
Seat [Departure city] [Arrival City] [Date]

eg ‘Seat Karachi Lahore 5Jan’

• You may type ‘S’ instead of ‘Seat’

Flight Schedule

SMS to 7422 to PIAC

Flight [Departure City] [Arrival City]
eg ‘Flight Karachi Lahore’

or

Flight [Departure City] [Arrival City] [Date]
eg ‘Flight Karachi Lahore 5Jan’

or

Flight [Flight number] [Date]
eg ‘Flight Pk301 5Jan’

• You may type ‘F’ instead of ‘Flight’

Awards Plus

SMS to 7422 or PIAC:

Awards [9 Digit frequent flyer number] eg ‘Awards 123456789’

You may type ‘Points’ or ‘Awards’

PNR Details

SMS to 7422 or PIAC:

PNR [6 Character reference] eg ‘PNR JFKLMV’

Scheduled Flight Time

SMS to 7422 or PIAC:

Time [Flight number] eg ‘Flight PK301’

or

Time [Flight number] [Date] eg ‘Time PK301 5Jan’

• You may type ‘T’ instead of ‘Time’

Additional Help

To access above mentioned message formats from your mobile phone, simply SMS any one of the following to 7422:

• PIA
• Help
• Book
• Seats
• Flights
• Awards
• PNR
• Times

Origin and Destination cities can be typed in full or abbreviated form such as khi, isb, or lhe.

If you want to fetch a list of city codes simply type City, City1, City2 or City3 and send it to 7422

Traveling classes can be defined by typing the full class name or its short code:

Class	Short Codes
Economy	Eco, E
Economy Plus	Eco Plus, Eco+, E+
Business	Bus, B

Kindly ensure to insert space between words as specified in the above formats.