PIA - Pakistan International

Great People To Fly With

Pakistan International
Overseas Toll Free Numbers
8000-914-0002

UAE
808-234-6321

UK
800-850-0150/800-814-7002

Saudi Arabia
1-844-682-5260

USA
1-844-315-5983

Canada
800-90-0561

France
Click here for more Countries

Inventory Violation

Home » The PIA Experience » Inventory Violation

Recoverable Fees for various violations are shown below :


Inventory Violation

Fees/Penalty

Not removed Inactive Segment

10 US$ per segment per passenger

Issued  and Voided Ticket holding Segment

50 US$ per segment per passenger

Used/Exch/Rfnd/PRT status VCR used in the PNR

50 US$ per segment per passenger

Issued one ticket on more than one passenger PNR

50 US$ per segment per passenger

Re-instated segment cancelled by Sabre Robotic

10 US$ per segment per passenger

Un-ticketed PNR No-Show

50 US$ per segment per passenger

Creation of Fictitious PNR

50 US$ per segment per passenger

APIS (Advance Passenger Info System)

10 US$ per segment per passenger

Holding Seat without creating PNR

10 US$ per segment per passenger

Mandatory passenger contact Missing

10 US$ per segment per passenger

Not ticketed Passive Booking

10 US$ per segment per passenger

Using robotics/scripts to hunt/block seats from flight availability

10 US$ per segment per passenger

Other violations including Duplicate bookings, Fictitious and Speculative bookings, Churning, improper and illegal name changes, Invalid or false ticket etc.

 

30 US$ per segment per passenger

Seats Cancel through robotic system

01 US$ per segment per passenger

 

Note:
The fees shown in the above table are applicable when no damage to the PK inventory is caused by these violations. However, if damage occurred on PK flight due to these violations, the Travel Services Provider will be charged the full value of seats in the abusive bookings.

The above fees will be charged using ADMs via BSP link or manual ADMs as applicable. For ADMs issued via BSP link, disputes will be handled via the online dispute mechanism of BSP Link.

 

Updates:

All updates to the Policy can be bound at the following URL on our portal website:
http://www.piac.com.pk/violation/pkinventory.asp

 

Contacts:
As always, Pakistan International Airlines System Standards & Support Team are available to support your efforts in case you have specific questions or concerns. As always, we thank you for your support.


Tel: +92-21-99043714/99242572/99043771


Email:khirupk@piac.aero/khirdpk@piac.aero/khirwpk@piac.aero                Last updated on 22, September 2016