Please note that this ticket is further subject to all other terms and conditions of carriage as given below, which are deemed to be incorporated herein:
Passengers holding confirmed tickets can avail this facility.
Passengers with special Remarks codes cannot avail this facility.
Passenger's Baggage cannot be Checked-In online. For doing so they have to report to Check-In counter.
Exit row seats cannot be selected via online Check-In.
Currently this facility is available on selective domestic routes (Flights between Karachi, Lahore and Islamabad)
Time criteria for Web Check-In starts 24 hours before flight departure and closes three hours before departure.
Passengers have to get their boarding passes issued at the airport web Check-In counter before flight closure time.
Reporting time for passengers with baggage is at least 1 hour and 20 minutes and for passengers without baggage is 45 minutes.
Once Passenger has checked-in online, he / she is not allowed to cancel, refund or change his/her travel dates unless flight is cancelled.
In case of flight cancellation, refund must be requested from the ticketing source (PK counter / Travel Agents).
All refund upon approval will be settled to the original mode of payment.
In case of equipment change, PK will try its best to re-accommodate passengers on the same seats but allocation of same seats are not guaranteed.
As per Pakistan Civil Aviation Authority (PCAA) instructions, all international flights coming to Pakistan will terminate at Islamabad International Airport, and other major airports as per their availability. Due to limited domestic operations and lockdowns, PIA will not be able to provide any service beyond the arrival airport. Passengers travelling out of their arrival airport are requested to plan their journey and make their arrangements accordingly.
All international travellers arriving in Pakistan are required to fill in the Passenger Health Declaration form and hand it over to the Health Department Staff available at the airport. Download Form
IMPORTANT NOTICE FOR UK TRAVELLERS: PIA flights between London and Pakistan will depart and arrive from Terminal 2 of Heathrow Airport.
PIA EMERGENCY RESPONSE UNIT:For inquiries and information on the PK 8303 incident, you can call our teams at 02199242284, 02199043766 or 02199043833.