Important: For Travel Advisories Read Here. Awards +Plus Members visit revised Accrual Charts in terms and conditions here.



Due to the ongoing COVID-19 (novel coronavirus) outbreak situation globally, our flight operations have been limited. You will not be charged the regular change of booking fees on your international ticket to/from Pakistan, if you could not travel due to travel restrictions or if your flight was/has been cancelled (for travel till 15th June 2020)

For more inform

ation on the situation please check Travel Updates and Information.

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Airline tickets have rules and conditions attached to them which determine the price (fare) of that ticket. When you book a flight with PIA, there will be certain conditions that you must know before (or after) purchasing your ticket, especially those that govern whether your ticket is refundable, whether additional charges will be imposed in case your travel plans change, and what weight of baggage you are allowed to carry.

Different fares (or classes of travel) have different conditions, and they also vary according to your travel itinerary. Be sure to ask your travel or reservations agent about the conditions associated with your booked flight.

Click on your chosen region of travel below and find out more about these booking conditions:




CHINA (Beijing)

CANADA (Toronto)

EUROPE (Paris/ Milan/ Barcelona/ Oslo/ Copenhagen)

JAPAN (Tokyo)

MALAYSIA (Kuala Lumpur)

OMAN (Muscat)

PAKISTAN (Domestic)

QATAR (Doha)



SAUDI ARABIA (Jeddah/Medina)

SAUDI ARABIA (Riyadh/Dammam)

THAILAND (Bangkok)

UAE (Abu Dhabi)

UAE (Dubai & Sharjah)

UK (London, Manchester, Birmingham) 

Policy For Stretcher Case For Domestic And International Routes

Conditions of payment in foreign currency

Note :

1. Change of booking (COB) is allowed on Web tickets subject to PIA’s terms and conditions.
2. Web-tickets are non-transferable, non-endorsable, non re-routable & non-exchangeable.
3. All un-utilized web tickets are acceptable for refund as per PIA's refund policies (Conditions apply).
4. PIA reserves the right to change/update/alter the above mentioned conditions and penalties at any time, without any notice. In case of any conflict, the airline’s viewpoint shall prevail with respect to the above.

5.If the ticket is not instantly purchased on temporarily held booking made from web or mobile, the price may be subjected to revisions in the same RBD/fare class at the time of ticket purchase due to the dynamic nature of airlines' pricing decisions. In such cases, a new level price will be applied to the ticket issued online.