PIA - Pakistan International

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111-786-786

Pakistan
1-800-578-6786

Canada / Toll Free
0800-90-5350

France / Toll Free
800-844-0524

Saudi Arabia / Toll Free
8000-441-1270

UAE / Toll Free
0-800-587-1023

UK / Toll Free
1-800-578-6786

USA / Toll Free
00-92-21-111-786-786

International

About PIA - Flight Kitchens

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PIA runs two modern, well-equipped Flight Kitchens in Karachi and Islamabad that serve culinary delights ranging from delicious Pakistani delicacies to tempting Western cuisines to more than 15,000 passengers everyday, traveling on domestic and international flights. In addition to serving sumptuous food, PIA Flight Kitchens also cater to VVIP flights and Chartered flights for top government officials and foreign delegates. Special meals which are customized according to the passengers’ requirements like Diabetic Meal, Vegetarian Meal, Low Cholesterol Meal and Baby Meals are also offered to our passengers upon request.

The kitchens are supported by strong production and operation teams including expatriate chefs who have a diverse experience in international cuisines. The chefs have undergone overseas training to further hone their skills. Several of PIA’s top chefs have also been posted to overseas flight kitchens to share their expertise in cooking skills .

Infact, since February 2006, the management control of the Karachi Flight Kitchen has been given to Singapore Air Terminal Services (SATS), a leading premier company in ground and cargo operations , and inflight catering, to further enhance the quality of food on board the flights. Accordingly, SATS has initiated an extensive renovation of the Karachi Flight Kitchen to upgrade its infrastructure and are establishing extremely stringent quality control standards that shall ensure the highest quality and hygiene levels. PIA flight kitchen is HACCP Certified which is an international certificate on food hygiene.

The two Flight Kitchens are also equipped with food testing microbiological laboratories which conduct stringent daily microbiological tests to ensure that food produced is safe, nutritious and palatable. All the other related processes like Inventory Control, Menu Planning, Portion Control, Cost Calculations, and Management Information Systems are managed through cutting-edge technology and modern business practices.