PIA - Pakistan International

Great People to Fly With

111-786-786

PK / Toll Free
1-800-578-6786

Canada
0800-90-5350

France
800-844-0524

Saudi Arabia
8000-441-1270

UAE
0-800-587-1023

UK
1-800-578-6786

USA

Customer Care

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Committed to Delivering the Highest Standards of Service

PIA's vision is to exceed customer expectations. We are available, around the clock, to answer your questions and resolve your problems. Please use the tools below to communicate with us.

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FAQs

If you have any questions or need more information about PIA's products and services, please use the form below to send us a query. A PIA representative will respond to you as soon as possible. Your feedback is important to PIA. Please use the form below to provide your views on a selected topic and a PIA representative will get in touch with you as soon as possible.  This list of frequently asked questions and their corresponding answers will hopefully address some of your queries. Please feel free to Ask a Question if you do not find what you are looking for.

 

DOT Requirements

Some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available here http://ostpxweb.dot.gov

 

Passenger Rights Under EU Rules:

If you are flying from a country in the European Union, you have legal rights under European law. Your legal rights can be found in full here:
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:32004R0261:EN:HTML