Investor Information

Company Registration Number:	0096537 dated December 04, 2015
National Tax Number:	0803450 – 8
Status of Company:	Public Interest Company, Listed Company
Symbol of Company Assigned by the Stock Exchange:	PIAA (Ordinary ‘A’ Class Shares of Rs.10/- Each PIAB (Ordinary ‘B’ Class Shares of Rs.5/- Each Pakistan Stock Exchange Limited
Annual Reports	Corporate Reports
Name and Address of the Share Registrar:	CDC Share Registrar Services Limited Shares Registrar Department CDC House 99-B, Block-B, Sindhi Muslim Cooperative Housing Society Main Shahrah-e-Faisal, Karachi-74400, Pakistan Customer Support Services Phone (Toll-Free) 0800-CDCPL (23275) Tel: (92-21) 111-111-500 Fax (92-21) 3432 6053 Website: www.cdcsrsl.com
PIACL’s Own Complaint Handling Information:	For Shareholders’ complaints/grievances, contact the following persons:
	Muhammad Naseem Khan Ph. (92-21) 9904 4646		Faisal Tanveer Ph. (92-21) 9904 4947
	Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Free Float of Shares	In accordance with Clause 5.7.2 (b) of the Rule Book of Pakistan Stock Exchange, the Free-Float of Shares of Pakistan International Airlines Corporation Limited as on September 30, 2023 is as follows:
	Ordinary ‘A’ Class Shares of Rs.10/- Each 188,916,179	Ordinary ‘B’ Class Shares of Rs.5/- Each 2,626

List of Unclaimed Shares and /or Cash Dividend of PIACL Shareholders

Code of Conduct:

The corporation complies with all laws and regulations. All employees are expected to familiarize themselves with laws and regulations governing their individual areas of responsibility, and not to transgress them. If in doubt, employees are expected to seek advice. The Corporation believes in fair competition and supports appropriate competition laws without any bias.
The Corporation is committed to provide services which consistently offer value in terms of price and quality and satisfy customer needs expectations. The Corporation believes in and fully adheres to the principles of reliability and credibility in its financial reporting and in transparency. The Directors and employees of the Corporation reject corruption in All form – direct, in direct, public or private and do not directly or indirectly engage in bribery, kick backs, payoff, or any other corrupt business practices.
The Corporation expects its employees to abide by basic work ethics, whereby Corporation information and assets are not used for any personal advantage or gain. Any conflicts of interest should be avoided. Where it exists, it should be brought to the notice of the Management, and guidance sought.
The Corporation expects it employees to abide by the professional standards contained in PIAC Employees (Service& Discipline) Regulations – 1985 (as amended) and Personal Policies Manual (PPM), defining therein acceptable and unacceptable behaviors.
The Corporation expects its employee to take cognizance of the systems and controls which are in place for identification and redress of grievance arising from unethical practices.
The Corporation expects its employees to take cognizance of the vision, mission and significant policies prepared & notified by the Corporation.
The Corporation expects its employees to take cognizance of the following Corporate Core Values;

VALUES:

Customers Expectation Convenience, caring and competitive tariff;
Service: Personalized and courteous:
Innovation: Cherishing new ideas, translating into actions,
Integrity: Business, ethics, accountability and transparency;
Cohesiveness: Respect for individual, team work and effective communication;
Safety: Passengers employees, environment and healthy;
Reliability: Loyalty and Consistency;