About Family Program
Family Program is a great way for families to save miles and redeem them for rewards. It is a convenient and flexible way to maximize the value of earned miles within a family, making redemption easier and preventing miles from going to waste.
KEY FEATURES
- The family program welcomes all members of the Frequent Flyer program. Family means spouses, parents, and children.
- It allows up to 9 family members to join the family program.
- Children 2 to 12 years will receive 75% of the adult miles.
- To become a family head, member should be 18 plus years.
The Benefits of Joining the Family Program
- Get a 2,000-mile bonus when you sign up your family members for the first time as a Family Head account.
- Add 9 family members in total in your Family Pool.
- Redeem miles for award tickets, upgrades, excess baggage, and seat selection for any member of the family.
Eligibility Criteria
- Expand your family circle! The family head can add their spouses, parents, and children.
- Family Head must be 18 years
- Number of allowed members: Between 2 and 9 with a minimum of 1 adult
- Once a family account is created then it can't be reversed so make sure family head is starting the family bucket.
How to join PIA Family Program?
Please note that to join PIA Family Program you should be enrolled in PIA Award Plus.
For Existing Member Of PIA Award Plus:
If you and your family are already members, please log in to add your family and follow the instructions below given in the joining procedure for PIA Family Program - Login now!
For New Member:
If you and your family members aren't members yet, sign up now! Once you've joined and activated your PIA Award+ Plus membership account, you can then follow the step-wise instructions given below in the joining procedure for PIA Family Program to become part of the PIA Family Program.”
Procedure To Join PIA Family Program
Once you and your family members have become a member in PIA Award Plus, then you can login and start adding your family members as family head. To log in our member portal click here. After log in please follow these steps to Join PIA Family program:
- Open your Member Portal Account by clicking here.
- Click on Family Plus tab in your member portal left menu and open My Family page.
- Fill the necessary details on that page. Make sure to attach a copy of necessary proof of relationship document (CNIC/ Passport, BForm, and Family Tree Document - FRC for other family members.)
- Click Submit.
- Repeat same process to add more members.
- PIA will evaluate the proof of relationship document for each relationship request.
- After necessary verification of the given information the relationship will be tagged. Both the family and family member will be notified via email when the relationship is active.
Note: This procedure is only for Family head as family head will start family pool and add family members in his family pool.
FAQ
1- Can I add more than one?
As per PIA policy you can add 2 to 9 family members in total. For adding each family member please follow the guidelines provided under procedure to join PIA Family Program tab above.
2- Can I submit relationship request without attachment?
Proof of relationship is necessary to add members in family pool. The requests for relationship without necessary proof of relationship documents will be declined.
3- Can a child member earn miless too?
Yes, child members are entitled to earn 75% miless on travelling with PIA. These miless are pooled into Family Head account and can be redeemed to avail PIA Award Plus Ticket/ Seat / Baggage or Upgrade.
4- Can a child member individually qualify for card and tier upgrade?
Yes, tier miless for each travel are given in child member's individual account.
5- Can I leave one family pool to join another family pool?
A family member is not allowed to join another family.
3- Can I submit relationship request without attachment?
Proof of relationship is necessary to add members in family pool. The requests for relationship without necessary proof of relationship documents will be declined.