Updates on Travel Advisories and Requirements due to COVID-19 outbreak
Last updated: 18th Sept 2020
Dear Valued Customers,
Due to the situation of the COVID-19 (novel coronavirus) outbreak globally, our regular international flight operations have been affected. We are working closely with authorities and we aim to gradually return to regular flight operations as soon as circumstances allow.
It is mandatory to provide personal contact information at the time of booking for all flights. Travel requirements and restrictions to your destination countries will be updated here.
TRAVELLING TO PAKISTAN
All international passengers travelling to Pakistan are required to follow the following procedures:
Fill in the Personal Declaration of Origin and Health form (also provided on-board). Passengers will hand over this form to the Health Department Staff present at the airport upon arrival.
Passengers arriving in Pakistan will go through established health-screening procedures and will have to comply with Government of Pakistan’s mandatory 14-days quarantine and isolation requirements.
Due to limited domestic flight operations, PIA will not be able to provide any service beyond your arrival city. If you are travelling out of the city to your final destinations, please plan your journey and make arrangements accordingly in advance.
TRAVELLING TO CANADA
Effective 20th July 2020, all passengers travelling to Toronto must have a negative PCR result for COVID-19 from a recognized lab, with the test performed within 96 hours before flight departure.
Passengers are subject to self-isolation/quarantine for 14 days after arrival.
TRAVELLING TO MALAYSIA
Effective 7th Sept 2020, nationals/residents of the following countries are not allowed to enter Malaysia in lieu of COVID-related travel restrictions:
Argentina / Bangladesh / Chile / Colombia / France / Germany / India / Indonesia / Iran / Iraq / Italy / Mexico
Pakistan / Peru / Philippines / Russia / Saudi Arabia / South Africa / Spain / Turkey / UK / USA
Nationals from these countries who hold the following long-term passes for Malaysia are not allowed to enter: Permanent Resident /MM2H /Expatriates /Residence Pass /Spouse, family of Malaysian Citizen /Student Pass /Visit Pass /Employment Pass
Other foreign nationals who currently reside in the above mentioned countries are not allowed.
This travel restriction does not apply to:
- Malaysian citizens (subject to mandatory 14-day quarantine to be observed as per SOP after arrival)
- Transit passengers with confirmed connecting flight (not requiring immigration clearance)
Exemptions (with required conditions) are as follows:
|- Diplomats and their dependents will need entry approval from Director General of Immigration|
|- UN/WHO/UNDP passport holders will need entry approval from Director General of Immigration|
|- Seafarers who need to sing-on/sign-off the ship|
|- Operating airline crew must present general declaration for next flight operation|
|- Oil & gas industry crew will need entry approval from Director General of Immigration|
Please refer to the Entry and Quarantine Process for complete information and guidelines on what to expect before and after travelling to Malaysia.
Prior to arriving in Malaysia, passengers must ensure the following:
1) Download the MySejahtera app on a smart phone, activate, and register before boarding flight. Health declaration form must also be completed in the MySejahtera app.
More information on registration for MySejahtera ap here.
(i) Ministry of Foreign Affairs of Malaysia : www.kln.gov.my
(ii) National Disaster Management Agency of Malaysia: www.nadma.gov.my
(iii) Immigration Department of Malaysia: www.imi.gov.my
(iv) Ministry of Health of Malaysia: www.moh.gov.my
(v) Ministry of Transport of Malaysia : www.mot.gov.my
(vi) Ministry of Tourism, Arts and Culture of Malaysia: www.motac.gov.my
After arrival in Malaysia, all passengers (including Malaysian nationals) are required to submit all the above mentioned information to the immigration officer, and expected to undergo screening procedures as follows:
1) Undergo a PCR test at the international entry points in Malaysia upon arrival. From 28 June 2020 onward, all Malaysian nationals and foreigners entering Malaysia will have to pay a fee for the COVID-19 tests, prior to being granted immigration clearance.
Fees for Malaysian Residents: PCR test(RM 150) and Rapid Antigen Test (RM 60)
Fees for Foreigners: PCR test (RM 250) and Rapid Antigen Test (RM 30)
2) Present approval letter / email from the Malaysian Immigration Department. Malaysians and foreign nationals who exited during MCO on 18th March 2020 are not allowed to return during MCO without approval from DG Immigration.
3) Observe quarantine at designated quarantine centers for 14 days and strictly adhere to the quarantine procedures set by the National Disaster Management Agency of Malaysia (NADMA) and the Ministry of Health (MoH). Expenses of quarantine duration will be borne by passenger, hence please ensure sufficient funds (MYR 150 per day and MYR 250 MYR for PCR test at airport) are available before departure.
TRAVELLING TO/FROM THE UAE
TRAVELLING FROM PAKISTAN TO UAE:
Before travelling to the UAE from Pakistan, the following requirements are to be fulfilled:
1) Have approval to travel. Passengers must bring printout of acceptance/verification received.
For Dubai visa/GDRFA holders:
Holding re-entry permit - eligibility status can be verified from https://smart.gdrfad.gov.ae/PUBLIC_TH/StatusInquiry_New.aspx.
Not holding re-entry permit - eligibility status can be verified from https://smart.gdrfad.gov.ae/Smart_OTCServicesPortal/ReturnPermitServiceForm.aspx
For non-Dubai visa holders:
Eligibility status can be verified from https://uaeentry.ica.gov.ae.
Effective 12th Aug 2020, passengers with valid residency visa/permit do not require ICA approval to travel. If passenger has overstayed in Pakistan, they can travel subject to verification of visa status. If status is OK, travel is permitted. However, expired residency visa holder must have ICA approval and negative PCR certificate before traveling.
2) Must have negative PCR certificate taken at least 96 hours prior to flight departure, only from the designated labs (click here). Children below 12 years are exempted from the test.
For Dubai / Sharjah - Designated labs: Chughtai Lab/ Shaukat Khanum Memorial Trust/ Aga Khan University Hospital/ Islamabad Diagnostic.
For Abu Dhabi / Al Ain - List of certified designated labs can be found here.
3) Have valid health insurance (applicable for all passengers, tourist/visa on arrival/ transit/transfer) with COVID-19 cover.
4) Fill in the Health Declaration Form prior to arrival at UAE and hand it over to the flight crew.
AFTER ARRIVAL: Passengers are required to wear face masks and will be subjected to thermal screening after arrival in the UAE. Effective 1st August 2020, a second PCR test upon arrival will be conducted for all passengers arriving in UAE from Pakistan.
Effective 14th Sept 2020, passengers arriving in Abu Dhabi must self-isolate/quarantine at home for 14 days, and will be required to wear a medical wristband for the duration. The wristband will be provided at the airport by the authorities after immigration. Passengers who hold a diplomatic passport or who are under 18 years of age are exempted. Some passengers may be subject to institutional quarantine.
TRAVELLING FROM UAE TO PAKISTAN:
Mandatory requirement: a copy of PCR Test taken within 96 hours prior to departure with negative result must be presented before check-in from Abu Dhabi or Al Ain. The test must have been conducted from a medical facility accredited by UAE Health authorities. (Not required for passengers transiting in UAE, or departing from Dubai or Sharjah)
TRAVELLING TO SAUDI ARABIA
Passengers flying to Saudi Arabia must fulfill the following requirements:
1- Be GCC citizens or non-Saudi holding a valid visa (exit/entry, residence/Iqama & visit). Visa status can be confirmed from here: https://muqeem.sa/#/visa-validity/check
2- Have negative PCR test result, test taken no later than 48 hours prior to travel. Passenger will not be allowed to board otherwise.
|Origin City||Authorized/approved Labs for PCR test|
|Islamabad/ Rawalpindi||Medask Labs, Islamabad Diagnostic Centre, Metropol Labs, Maroof Int; Hospital|
|Lahore||Test Zone Diagnostic Centre|
|Peshawar||Real time PCR Diagnostic Labs|
|Sargodha||Khan labs & Diagnostic Centre|
3- Fill in and sign the Health Disclaimer Form and hand it over to health control center upon arrival at the airport.
After arrival in Saudia, passengers must comply with the following protocols:
1- Download and register on Tatamman and Tawakkalna apps, available on Google and Apple playstores. Assign home location within 8 hours of arrival.
2- Undergo 7-day home-quarantine (negative PCR result at the end of quarantine period required).
3- Do daily health assessment in the Tatamman app and follow precautionary procedures as stated in the Health Disclaimer Form.
**Passengers holding valid tickets to travel between 28th Feb 2020 till date, but couldn't travel due to COVID-19 travel restrictions, can get their tickets reissued from PIA offices with a charge of USD 200. In case a passenger has purchased a new ticket and their PCR test is positive, they can re-book on next available flight without any extra charges.
TRAVELLING TO KUWAIT
Prior to boarding the flight, passengers must follow these procedures:
1- Download and sign in to the Shlonik app, available on Google and Apple playstores.
2- Effective immediately, passengers must hold negative PCR test taken up to 96 hours prior to arrival in Kuwait. Designated labs are Chughtai Labs, Gerry's lab, & Shaukat Khanum Memorial Trust.
Further requirements are:
- Passengers to carry their PNR/booking reference, passport copy, CNIC, when visiting testing centers/labs, and contact PIA offices for confirmation of their test results.
- Cost of the PCR test and certificate will be borne by the passenger.
- Passengers to collect hard copy of the original PCR certificate from the designated labs, to be presented at the time of check-in. Only those who hold an original negative PCR certificate will be allowed to board the flight.
- Infants and children under 12 years are exempted from PCR testing if they are fit to travel, and travelling with their parents who have tested negative.
All passengers travelling to Kuwait from Pakistan are subject to 14-days home quarantine after arrival.
TRAVELLING TO QATAR
Only the following categories of passengers are allowed:
1) Qatari nationals, their spouses, children, and companions under their sponsorship, traveling on same flight.
2) Permanent Residency holders.
3) Residents with Exceptional Permit.
Prior to boarding flight for Doha, passengers must hold the following documents:
1) Passport (with 06 months validity)
2) Qatar Residence Card
3) Exceptional Entry Permit. An application for entry permit can be submitted through Qatar portal website.
4) EHTERAZ app downloaded on their smartphones.
5) Health Assessment Form for Returning Travelers (to be completed before arrival in Qatar)
7) Reservation in any of the designated/approved hotels for quarantine in Qatar. To confirm the approved hotel booking, please visit Discover Qatar website.
8) PCR test certificate copy. The test must be conducted within 48 hours before flight departure, from any of the approved labs: Excel Labs, Aga Khan Labs, IDC Labs or Essa Labs.
9) Polio vaccination certificate.
Passengers may be subjected to a COVID-19 test upon arrival at Doha airport. For more information regarding self-quarantine or hotel quarantine please refer to the Ministry of Public Health website https://covid19.moph.gov.qa
TRAVELLING TO OMAN
Effective 22nd August 2020, passengers must fulfill the following requirements to travel to Oman from Pakistan:
1) Must have valid Oman Resident Card.
3) Undergo 14-day quarantine on arrival and must present confirmation of accommodation (with rental agreement or letter from sponsor guaranteeing accommodation) and means to cover its expenses.
3) Download and start registration process on the TARASSUD app (available on Playstore/Appstore).
4) Have health insurance with COVID-19 cover for the duration of stay in Oman.
TRAVELLING TO CHINA
Passengers arriving in China by special flights from Pakistan are required to provide 02 Nucleic Acid tests for COVID-19 with negative result, conducted by designated institution. First test is to be taken within 120 hours (5 days), and second test is to be taken within 36 hours (3 days) prior to boarding.
Passengers taking regular commercial flights to China, or transferring from flights via other countries, are required to provide nucleic acid test for COVID-19 with negative results within 3 days.
Designated testing institutions in Karachi, Islamabad and Lahore, and other requirements before travelling can be found here: http://pk.chineseembassy.org/eng/zbgx/t1800910.htm
Chinese passengers are required to show green health code with "HS" mark. Non-Chinese/foreigners are required to present the Health Declaration Form
All passengers are required to board flight with printed copy of the Health Declaration Form (received back from the Chinese embassy with stamp and code of validity) within validity period and cooperate with PIA for any further checking.
After arrival in China, passengers will required to comply with and follow the epidemic prevention requirements and procedures of the local government.
TRAVELLING TO KOREA
All passengers travelling to Korea must have a negative PCR (COVID-19) test. The designated labs for the test are: Chughtai Labs, Shaukat Khanum, Excel Lab, and Aga Khan Lab.
TRAVELLING TO THE UK
Passengers must undergo mandatory self-quarantine for 14 days after arrival in the UK.
Prior to boarding flight from Pakistan, following are required:
1) Passenger contact details and address where they will self-isolate/quarantine in the UK to be provided in PNR/booking reference. More information here.
2) Public Health Passenger Locator Form to be completed at least 48 hours prior to arrival in the UK. Application form available here.
TRAVELLING TO FRANCE
Passengers travelling from Pakistan will be allowed to enter France only for the reasons mentioned in the International Circulation Attestation form. Following documents are required prior to boarding flight:
- PCR test certificate with negative result, taken less than 72 hours before flight.
- Statement of Declaration that passenger does not show any symptom of COVID-19 and have no knowledge of being in contact with a COVID-19 case within 14 days before flight.
- Public Health Passenger Locator form for contact information.
- International Circulation Attestation form to declare purpose of travel to France.
PIA may subject passengers to temperature checks before boarding and will require passengers over 11 years of age to wear face masks.
TRAVELLING TO EUROPE
NOTE: In view of EASA restrictions PIA has suspended its regular flight operations to UK and Europe. Steps are being taken to either directly restore operations or commence operations with a partner airline.
Updates on travel restrictions and other rules from/to Pakistan due to COVID-19 outbreak can be found here: Travel Updates and Information
Other countries' travel advisories can be found here: Travel Advisories - IATA Travel Centre