Updates on Travel Restrictions and Operational Changes due to COVID-19 outbreak

last updated: 21st May 2020 


Dear Valued Customers,

As you all are aware, the situation of COVID-19 (novel coronavirus) is beyond our control, and safety of our passengers is our top priority. In compliance with the instructions of Government of Pakistan, as well as travel restrictions imposed by almost all countries, PIA's regular international flight operations have been suspended till 31st May 2020. 

Inland situation is also aggravating and regular domestic flight operations have also been suspended till 29th May 2020. PIA Contact Center is working round the clock to respond to all your queries and concerns, but due to the very high volume of incoming calls, we understand that many calls may be left unanswered. We request you to kindly cooperate with us, and if you're not travelling in the next 48 hours, please wait and call us again later. We will do our best to facilitate you as per your expectations. If you have booked your seat through your Travel Agent, please contact them directly.